What exactly is Zuruvastore?
Zuruvastore is a home decor brand built around carefully selected pieces that bring warmth, balance, and lasting style to everyday living spaces. Each item is chosen to feel personal, calming, and beautifully at home in your space.

Can you deliver outside of Ireland?
Right now, our shipping is limited to Ireland only, which helps us maintain dependable delivery and consistent service quality. Should we expand into new regions down the road, we'll be sure to let our community know.

How long does delivery typically take?
Once your order ships, expect delivery within 3–7 business days, Monday through Saturday. Factoring in processing time, the full journey to your door should take 4–9 business days. A tracking link will be sent to you the moment your order leaves our facility.

Is the shipping actually free of charge?
Yes, indeed. Free shipping is included on every order sent within Ireland — no minimum spend required and no hidden delivery fees at checkout.

Which payment methods are accepted?
We support the following payment options: Google Pay, Discover, Diners Club, Apple Pay, American Express, UnionPay, Shop Pay, Mastercard, Maestro, Klarna, VisaAll transactions are protected through secure SSL encryption.

What's the process if I want to return an item?
Should something not work out, you have a 60-day window from the date of delivery to submit a return request. Just send an email to support@zuruvastore.com along with your order number, and our team will walk you through the next steps.

When can I expect my refund?
Once we've received and reviewed your returned item, your refund will be issued within 7 business days. Keep in mind that your bank or payment provider may need extra time to finalize the deposit on their end.

Are exchanges an option?
Absolutely, we're happy to offer exchanges. To swap out an item, just reach out to us at support@zuruvastore.com and we'll work with you to find the best solution.

How safe is my personal data with you?
Completely safe. We take your privacy seriously, and your sensitive payment information is never stored on our end — our entire checkout runs on a fully secure system.

My package still hasn't shown up — what now?
First, take a look at the tracking link from your shipping confirmation email. If more than 7 business days have passed since dispatch with no sign of your order, reach out to us at support@zuruvastore.com and we'll jump in to help sort things out right away.

Is it possible to modify or cancel an order once it's been placed?
As long as your order hasn't shipped yet, there's usually still room to make changes or cancel it. Reach out to us right away after placing your order, and we'll do everything we can to accommodate you.

Have another question in mind?
We'd love to hear from you. Feel free to drop us a line anytime at support@zuruvastore.com and our friendly support team will be happy to lend a hand.