At Zuruvastore, we believe every home deserves to feel thoughtfully designed, cozy, and uniquely yours. That's why we want you to shop worry-free, knowing we're ready to help with a straightforward and fair return process if something isn't quite right.

Eligibility for Returns

You have 60 days from the delivery date of your order to request a return.

For a return to be approved, your item(s) must satisfy each of the following requirements:

• Not used, and in its original state
• No visible damage or wear
• Sent back with all original packaging and any accompanying accessories or items

No restocking fee will be deducted from your refund.

Starting a Return

To initiate a return, reach out to our team via email at support@zuruvastore.com making sure to include your order number. From there, we'll walk you through what to do next and send along return instructions.

Shipping for Returns

Customers are responsible for covering the cost of return shipping. We highly suggest choosing a shipping method with tracking so you can follow your package's progress until it reaches us safely.

Exchanging Items

Interested in an exchange instead? Just mention it when reaching out to us at support@zuruvastore.com. Exchange requests are reviewed individually and depend on whether the item you want is currently in stock.

How Refunds Work

After we receive and inspect your returned item, we'll process your refund within 7 business days. The refund will go back to whatever payment method you originally used for the purchase.

Keep in mind that your bank or payment provider might need some extra time to finish processing the transaction before the funds show up in your account.

We're Ready to Assist

We genuinely care about your experience with us. If any questions come up regarding returns, refunds, or exchanges, don't hesitate to reach out at support@zuruvastore.com. We're always glad to help and want your time with Zuruvastore to feel easy and worry-free.