Terms of service
Zuruvastore is the name under which this website operates. These Terms and Conditions set out the rules for accessing and using the site. https://zuruvastore.com/. These Terms also cover every product and service offered through the site.
Using this Website or any of the services we provide means you accept these Terms in full. If you disagree with any part of them, please refrain from using the site or our services.
Email: support@zuruvastore.com
Browsing the site doesn't require an account, but placing an order or using certain features means you'll need to register and agree to these Terms.
Zuruvastore sells home decor items through this Website, and these Terms describe what's expected of both us and our customers.
This site is run by Zuruvastore. Wherever these Terms use the words "we," "us," or "our," they mean Zuruvastore.
Whenever we add new tools, features, or services to the site, they'll be governed by these same Terms. We may revise these Terms from time to time, and any changes take effect as soon as they're posted here.
Our store runs on Shopify's platform, which provides the technology behind our online sales.
SECTION 1 – CONDITIONS FOR USING THE ONLINE STORE
By accepting these Terms, you confirm you have the legal capacity to enter into a binding contract, or that you've secured any necessary consent to do so.
You agree not to use the Website in any way that breaks the law or infringes on intellectual property or other legal rights.
Uploading or distributing viruses, malware, or any other harmful code through the site is not allowed.
Violating any of these conditions could lead to your access being cut off without notice.
SECTION 2 – GENERAL TERMS
We're entitled to deny service or limit access to the site for anyone, at any time, for any reason.
Data you provide through the Website, other than payment details, may be sent across various networks and reformatted as needed for technical reasons. Payment data, however, is always encrypted while in transit.
You're not permitted to reproduce, resell, or otherwise make commercial use of any part of the Website, its services, or its content without our explicit written consent.
Section headings are included simply to make this document easier to navigate and don't influence how the Terms should be read.
SECTION 3 – ACCURACY AND CURRENCY OF CONTENT
The information found on this Website is meant for general purposes only, and we can't promise it's always accurate, complete, or fully up to date.
Some information may not reflect the most recent updates. While we may revise content whenever we choose, we're not required to, and it's up to you to check the site for any changes.
SECTION 4 – PRODUCT AND PRICING CHANGES
We may change prices or product availability at any point without prior warning.
We're free to alter, pause, or discontinue any product, feature, or service found on the Website.
We won't be held responsible for any impact caused by pricing changes, stock availability, or service disruptions.
SECTION 5 – PRODUCT DETAILS
Some items may be sold exclusively online and are only available while supplies last. Any returns or exchanges follow the terms set out in our Return & Refund Policy.
We do our best to represent our products accurately, though slight color or appearance differences may occur depending on your screen or device.
We may restrict purchases based on location or customer, and product descriptions may be updated without notice. Any promotions are void wherever restricted by law.
We can't promise that every product will meet your personal expectations or that every concern raised will be resolved to your complete satisfaction.
SECTION 6 – ACCOUNT AND PAYMENT DETAILS
We may decline or cancel orders at our discretion, including setting limits per customer or household. If we do, we'll reach out using the contact information you've given us.
You're responsible for making sure the billing and account information you provide is accurate, complete, and kept up to date.
You can find more information in our Return & Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
From time to time, we may give you access to tools created by outside providers that are beyond our control.
These tools come with no guarantees of any sort, and using them is entirely at your own risk.
Before using any third-party service, take a moment to review its own terms and conditions.
Any new tools or services added later will also fall under these same Terms.
SECTION 8 – THIRD-PARTY LINKS AND MATERIALS
You may come across links or content from outside sources while browsing our site.
We aren't responsible for any third-party content, services, or actions linked to or from our site.
Before interacting with any outside website, be sure to read through its terms and privacy practices.
SECTION 9 – FEEDBACK AND USER SUBMISSIONS
Anything you submit to us, whether it's a review or a suggestion, may be used by us freely and without limitation.
Anything you submit is treated as non-confidential, and we're under no obligation to pay you for it or respond to it.
We may take down any content we feel is inappropriate or against the law.
By submitting content, you confirm it doesn't violate anyone else's rights or contain anything harmful, and you alone are responsible for what you post.
SECTION 10 – PERSONAL INFORMATION
Any personal information gathered through this site is managed according to our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, the Website may contain mistakes involving product descriptions, prices, promotions, shipping information, or stock availability.
If we spot inaccurate information, we may correct it or cancel related orders, even if the order was already placed.
We're not required to update outdated information unless the law says otherwise.
SECTION 12 – PROHIBITED USES
You may not use this Website or its content to:
- Break any applicable laws or regulations
- Promote or support illegal activity
- Infringe on someone else's intellectual property
- Harass, threaten, or harm other people
- Share false or misleading information
- Spread viruses or other harmful software
- Collect personal data without permission
- Send spam, attempt phishing, or scrape data
- Bypass or interfere with security measures
Breaking these rules may result in your access being revoked.
SECTION 13 – DISCLAIMERS AND LIMITS ON LIABILITY
We can't promise the Website will always run smoothly or be free of errors.
Our products and services are offered strictly "as is" and "as available," with no warranties attached.
To the extent the law allows, Zuruvastore and its partners won't be held responsible for indirect or resulting damages tied to your use of the site or our services.
SECTION 14 – INDEMNIFICATION
You agree to protect and hold Zuruvastore and its partners harmless from any claims that arise if you break these Terms or violate the law.
SECTION 15 – SEVERABILITY
Should any part of these Terms be deemed invalid or unenforceable, the rest of the Terms will continue to apply as normal.
SECTION 16 – TERMINATION
Any responsibilities you had before your access ended will continue to apply even after termination.
You're free to stop using the Website whenever you like. On our end, we may suspend or end your access if you don't follow these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any policies they reference, make up the full agreement between you and Zuruvastore.
If we don't act on a particular provision at some point, that doesn't mean we're giving up our right to do so later.
SECTION 18 – GOVERNING LAW
These Terms are interpreted under the laws of Ireland.
SECTION 19 – UPDATES TO THESE TERMS
You can always find the latest version of these Terms posted on our Website.
If you keep using the site after we've published updated Terms, that means you accept the changes.
SECTION 20 – RETURNS AND REFUNDS
At Zuruvastore, we want your home to feel thoughtful, comfortable, and truly yours. That's why we back every purchase with a straightforward and fair return process, so you can shop with peace of mind.
Return Eligibility
You have 60 days from the day your order arrives to request a return.
To be eligible, returned items need to meet all of these requirements:
- Unworn or unused, in their original state
- No damage or visible wear
- Sent back with all original packaging and accessories included
There are no restocking fees on our end.
How to Start a Return
To kick off a return, just email us at support@zuruvastore.com and be sure to include your order number. From there, our team will walk you through what to do next.
Return Shipping
Customers are responsible for covering return shipping costs. We recommend shipping with tracking so you can follow your return until it reaches us safely.
Exchanges
If you'd rather exchange an item, just mention it when you reach out to us at support@zuruvastore.com. We handle exchanges on a case-by-case basis, depending on what's currently in stock.
Refund Process
After we receive and inspect your returned item, we'll process your refund within 7 business days, sending it back to the payment method you originally used.
Keep in mind that your bank or payment provider may take a little extra time to actually post the refund to your account.
We're Here to Help
We want you to feel good about shopping with us. If you have any questions about returns, refunds, or exchanges, reach out anytime at support@zuruvastore.com. We're always glad to help and make sure your experience with Zuruvastore is a positive one.
SECTION 21 – CONTACT INFORMATION
If you have questions, feedback, or need support, here's how to reach us:
Email: support@zuruvastore.com
Thank you for choosing Zuruvastore — we're honored to be part of the spaces you call home.